Welcome to City Telecom (https://citytelecom.ae)! Before you start shopping with us, we kindly request you to carefully read and understand the following Terms and Conditions. By accessing and using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
Product Information:
We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, specifications, or other content.
Pricing and Payment:
All product prices displayed on our website are in the local currency (AED – United Arab Emirates Dirham) and are subject to change without prior notice. We reserve the right to modify prices, offers, and promotions at any time. Payment for purchases must be made through the available payment methods on our website.
Order Confirmation:
Upon placing an order with City Telecom, you will receive an order confirmation email. This email does not signify acceptance of your order; it merely confirms that we have received your request. Acceptance of your order and formation of a contract occurs when the product(s) are dispatched to you, and a shipping confirmation email is sent.
Shipping and Delivery:
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location and the shipping method chosen. City Telecom is not responsible for any delays caused by external factors beyond our control, such as courier delays or customs
clearance. You are responsible for providing accurate delivery information during checkout.
Returns and Refunds:
If you are not satisfied with your purchase, you may be eligible for a return or exchange subject to our Return Policy. Please review our Return Policy for more information on eligibility, process, and timelines for returns and refunds.
Warranty and Repairs:
Warranty terms for each product may vary. Please refer to the product’s warranty card or the manufacturer’s website for specific details. City Telecom does not provide any additional warranty beyond what is offered by the product manufacturer.
Intellectual Property:
All content, including but not limited to logos, images, text, graphics, and product descriptions, are the property of City Telecom or its licensors and are protected by applicable copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.
Limitation of Liability:
City Telecom shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.
Privacy Policy:
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you interact with our website.
Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from your use of our website shall be subject to the exclusive jurisdiction of the courts in the United Arab Emirates.
By proceeding with your purchase on City Telecom, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
For any further inquiries or clarifications, please don’t hesitate to contact our Customer Support team.
Thank you for choosing City Telecom!